Payment terms and conditions, cancellations

1. Advance Payment Bookings (with 10% Discount)

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• Guests who pay 100% in advance online receive a 10% discount on the total price.

• No refunds are provided for guest cancellations under this option.

• If DiveTime Zanzibar must cancel an activity (including due to weather or operational reasons), a full refund will be issued, excluding bank transfer or credit card processing fees.

• Only DiveTime Zanzibar reserves the right to cancel or reschedule activities due to weather or safety concerns.

• No-show or late arrivals will not be refunded or rescheduled.

• Guests must ensure they meet all medical and certification requirements prior to booking.

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2. Standard Bookings (Payment on Arrival)

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• A reservation may be made without prepayment, but in this case no discount applies.

• Cancellations or rescheduling must be requested at least 24 hours in advance. We will do our best to accommodate rescheduling requests, subject to availability.

• If the guest cancels less than 24 hours before the activity, full payment is due and will be charged. 

• In case of no-show or late arrival, the full amount will be charged, and no refund or rescheduling will be provided.

• Full payment must be completed before the start of any service.

• For diving courses, a non-refundable $100 deposit is required at the time of booking.